KKT · HI · Life Care
Designing sensitive end-of-life support for families.
HI supports emotional and practical needs before and after passing away, while helping families create memorials for loved ones.
Overview
HI was part of an internal venture project at KT. The service was designed to support people with emotional and practical needs before and after passing away, and to help family members who are left behind create memorials.
My responsibility was product design. The case study will focus on how a sensitive end-of-life service can organize preparation, remembrance, practical support, and family-facing memorial creation into one experience.
| Area | Scope |
|---|---|
| Client | KT |
| Product | HI end-of-life support and memorial service |
| Role | Product Designer, Service Design, UX Design |
| Service focus | Emotional support, practical preparation, after-death support, and memorial creation for family members |